At Tiyeni, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-hailing services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, payment details, and profile photo.
Location Data: Pickup, drop-off, and real-time location during rides.
Device Information: IP address, device model, operating system, and app usage data.
Trip Details: Ride history, fare breakdown, driver/rider interactions, and feedback.
2. How We Use Your Information
Provide, maintain, and improve our services.
Process payments and send receipts.
Ensure safety and verify identities.
Communicate updates, promotions, and support responses.
Comply with legal obligations.
3. Sharing of Information
We may share your information with:
Drivers (necessary for ride fulfillment).
Payment processors (for transaction completion).
Legal authorities (if required by law).
Third-party service providers (analytics, customer support).
4. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data.
5. Your Rights
Depending on your location, you may:
Access, correct, or delete your personal data.
Opt out of marketing communications.
Request data portability.
6. Changes to This Policy
We may update this policy periodically. Continued app use constitutes acceptance of changes.
